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RICHMOND, VA
Locally owned & operated
Your groceries, delivered to the front step.
FrontStep Delivery bridges the gap between curbside pickup and full home delivery — affordable, reliable access to groceries and everyday essentials for busy Richmond individuals and families.
Same-daydelivery windows
7 daysa week service
$0hidden fees
Real-time order updates
No membership required
Transparent, flat pricing
100% Richmond-local shoppers
How it works
Three simple steps from list to front step
We keep it effortless — order the way you like, stay in the loop the whole time, and get your essentials delivered on your schedule.
We shop with care
A dedicated local shopper hand-picks your items, checks every date for freshness, and texts you real-time updates and swaps.
Delivered to your step
We bring it right to your door in a window that works for you — left at the curb or carried inside, exactly how you'd like.
What we deliver
Everything on your list, sourced locally
From the weekly grocery run to the one thing you forgot, FrontStep covers the essentials that keep your household running.
Your whole list, from one trusted neighbor
Skip the aisles. We pull from the stores Richmond already loves and deliver it all in a single, dependable trip — no app full of surprise charges.
Fresh produce
Hand-checked fruit & veg.
Pantry & dry goods
Staples that keep.
Dairy & frozen
Kept cold, start to step.
Household essentials
Cleaning & paper goods.
Health & wellness
OTC & pharmacy pickups.
Baby & kids
Diapers, formula & more.
Pet supplies
Food & treats for the crew.
Bakery & deli
Fresh bread & counter picks.
We exist to make life easier — through dependable service, clear communication, and a genuinely customer-first approach.
The FrontStep Delivery Team
Richmond, Virginia
Why FrontStep
More than delivery — a service you can count on
We bridge the gap
Curbside pickup means you still drive. Big-box delivery feels impersonal. FrontStep sits right in between — local, personal, and brought to your door.
Clear communication
You're never left guessing. We confirm, update on swaps, and let you know the moment your order is on the way and arriving.
Dependable, every time
Consistent shoppers, on-time windows, and careful handling. The kind of reliability you can build your week around.
Customer-first, always
No membership traps, no surprise fees. Flexible options that put busy individuals and families first — because that's the whole point.
Simple pricing
Affordable plans, no surprises
Pay per delivery or save with a membership. Either way, what you see is what you pay — groceries at store price, plus a clear, flat delivery fee.
Perfect for the occasional order or trying us out.
$7.99/ delivery
Groceries billed at store price. No commitment.
- Order online, text, or phone
- Real-time order updates
- Same-day & scheduled windows
- Curbside or door drop-off
For weekly shoppers who want it handled.
$19/ month
Free delivery on every order $35+.
- Everything in Pay As You Go
- Free delivery on orders $35+
- Priority same-day windows
- Saved lists & reorder in a tap
For busy households with a lot on the list.
$34/ month
Unlimited free deliveries, any order size.
- Everything in FrontStep Plus
- Unlimited free deliveries
- A consistent dedicated shopper
- Recurring weekly auto-orders
Service area
Proudly serving Greater Richmond
If you're in or around the River City, we've probably got you covered. Not sure? Send us your ZIP and we'll confirm in minutes.
Based in Richmond, VA
Loved by neighbors
Richmond households are switching to FrontStep
“Between work and three kids, the weekly grocery run was a nightmare. FrontStep just handles it — and they actually pick good produce.”
“I don't drive anymore, so curbside never worked for me. Having someone friendly carry it right to the door has been life-changing.”
“What sold me is the communication. I get a text when they start, when something's out, and when they're pulling up. No mystery charges either.”
Good to know
Frequently asked questions
How is FrontStep different from curbside pickup or big delivery apps?
Curbside still means you have to drive and wait. Large apps stack on service fees, markups, and rotating shoppers. FrontStep is local and personal — a dependable neighbor who shops your list, keeps you updated, and brings it to your door at a flat, honest price.
How do I place an order?
Whatever's easiest — order online, send your list by text, or give us a call at (804) 299-4783. Returning customers can save lists and reorder their usuals in a tap.
What does delivery cost?
Groceries are billed at store price. Pay-as-you-go is a flat $7.99 per delivery, or join FrontStep Plus ($19/mo) for free delivery on orders over $35. No hidden markups, ever.
How fast can I get my groceries?
We offer same-day delivery windows across Greater Richmond, plus scheduled windows if you'd rather plan ahead for a specific day and time.
What if something I ordered is out of stock?
Your shopper texts you in real time with a suggested swap and waits for your okay. You stay in control of every substitution — no surprises when it arrives.
Which areas do you serve?
We cover the City of Richmond and surrounding Henrico and Chesterfield communities — from The Fan and Church Hill out to the West End, Midlothian, and Short Pump. Send us your ZIP and we'll confirm right away.
Let's get your groceries to the front step
Tell us what you need and where you are in Greater Richmond — we'll take it from here. Affordable, reliable, and refreshingly easy.